Testimonials

At The Gundam.my, we pride ourselves on being customer focused. We listen carefully and always value your comments and feedback so we can act upon them and improve our service to you.
Below you will find several comments from some of the many people who shop with us on a regular basis. Only with these kind of honest comments can we hope to provide a better, more competitive and total service. So, over to you!

If you would like to add your comments and feedback, please click here

Page 84 of 136 / 2711 total comments, testimonial and growing!

Wayne L Sim

This is my 2nd time purchase from gundam.my~Nice Price & Services~ Btw...for Back to Back item will need to wait how many days in usually? I can\'t wait to assemble my new model kits ~ Lol (or can i change to another available products if i don\'t want to get longtime waiting for my full parcel just because of few BTB item?)

Commented : 9 years ago , amount purchased: > RM300.00

Responsed 9 years ago
Dear Sim Wei Liang,

Good day boss. Yes for back2back item u can change to other item if u're fine with that.

Normally back2back item takes every week friday to check stock and inform customer status.
Hope that completely answers your doubt.  Have a nice day ahead.
Sim Wei Liangwrote:

This is my 2nd time purchase from gundam.my~Nice Price & Services~ Btw...for Back to Back item will need to wait how many days in usually? I can\'t wait to assemble my new model kits ~ Lol (or can i change to another available products if i don\'t want to get longtime waiting for my full parcel just because of few BTB item?)

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Qamarul Fakhri

Item already arrived...Great service...will buy again! thanks a lot!

Commented : 9 years ago , amount purchased: < RM100.00

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Murali Chandran

Fast & easy transaction. Recommended seller.

Commented : 9 years ago , amount purchased: < RM100.00

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Ken Chu

The product was shipped out very quickly. Contents were unharmed with slight box damage probably from the Poslaju as the box stayed with them for at least 6 days. Will trade again.

Commented : 9 years ago , amount purchased: < RM200.00

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Junkang Lai

is received already ...so happy...nice service...will support again!thankss!!!

Commented : 9 years ago , amount purchased: < RM50.00

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Azmeer

The service and the communication was good.The instruction was clear.The price was affordable.The delivery was fast.Very recommended!!4 Star

Commented : 9 years ago , amount purchased: < RM200.00

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Kevin Tan

Fast delivery... received Within 2 working days

Commented : 9 years ago , amount purchased: < RM200.00

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Darren Tang

I will always admire Gundam.my\'s packaging, they ensure my items are safe and undamaged. Very fast and efficient in informing customers about their items as well. Will definitely deal again in the near future.

Commented : 9 years ago , amount purchased: < RM100.00

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waqi

just receive the item in good condition..fast delivery!

Commented : 9 years ago , amount purchased: > RM300.00

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Chin Yee Wei

can i know when i can receive my item? and if your product is good i will keep buying and intro you more of my friend. good luck thanks

Commented : 9 years ago , amount purchased: > RM300.00

Responsed 9 years ago
Dear Chin Yee Wei,

Already check with u over the SMS messaging platform and you're cool with what you've received boss. 
Hope to get more sales from you soon.



Chin Yee Weiwrote:

can i know when i can receive my item? and if your product is good i will keep buying and intro you more of my friend. good luck thanks

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HEE SOON KIONG

very fast,very professional,very happy and very thank you.

Commented : 9 years ago , amount purchased: < RM50.00

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Chhan Wei Kiat

The parcel received in good shape, very satisfy...just the duration of getting the parcel took quite a long time (13days)... abit desperate of waiting. Overall i am very satisfy with the service. Will order again soon.

Commented : 9 years ago , amount purchased: > RM300.00

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Kylan Khoo

Easy to purchase and very fast from gundam.my side BUT abx service was a bit of disappointment.. Definitely will buy from this site very soon again.. about abx, i track my order and notice they already sent out and will receive on the next day.. but the next day when i check they stated that i\'m not at home while i was at home waiting excitingly the whole day. If they did come to my house and i\'m not at home sure they will leave a card saying they came but i\'m not in, So i called them and verify with them. They did not come actually but after the call they arrange for next day delivery. Gundam.my double thumbs up from me but abx not so good :) See u on my next purchase soon.. Thanks again for the fast and good service from u..

Commented : 9 years ago , amount purchased: < RM100.00

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Muhammad Zulhaizer

Fast response team! Overall services quite good. Packaging was so nice especially the box with gundam.my logo. Just the delivery service a little bit slow due to required to wait for 7 working days before received the parcel. BTW I lived in Sabah. It is good if use other courier service which is more fast delivery. Will buy again from here! Recommended to others. Trusted! Any question can be issued using whatsapp and also email. Really fast response.

Commented : 9 years ago , amount purchased: > RM300.00

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Brandon Wong

Fast delivery

Commented : 9 years ago , amount purchased: > RM300.00

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Ken Tan

The service and delivery are awesome. Unfortunately there is some damages of the box. It might be the courier service. Overall,satisfied. Thank you!!!

Commented : 9 years ago

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Ah Wei

My Kits just arrived and this time take quite long period to arrive and unfortunately my kits box art is damaged i think it\'s because the courier didn\'t put it separately from others heavy object

Commented : 9 years ago , amount purchased: < RM200.00

Responsed 9 years ago
Dear Tu Kah Wei,

Good day to you and hope you doing well. 

We've got to admit that out of 100 cases sometimes 2 - 3 cases is handle carelessly by the courier company and hence need further improvement. 
We ourselves also need to do revision to provide the delivery company a tougher box so that it can sustain a certain weight of item. If you check through the box well, we did put a fragile icon on the box, maybe postman overlook it.

We're sincerely apologize for the inconveniences caused to you, and we will try to make more better delivery solutions to pleased our customer.
Hope boss u could come back again and continue to support our online store :) 

Tu Kah Weiwrote:

My Kits just arrived and this time take quite long period to arrive and unfortunately my kits box art is damaged i think it\'s because the courier didn\'t put it separately from others heavy object

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Christopher James Aeria

Really great service,very good in informing the status of the item and overall best prices and place to buy gundam model kits or other offered kits.

Commented : 9 years ago , amount purchased: < RM50.00

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Ren

Order today, arrive tomorrow. You are the best, no one else

Commented : 9 years ago , amount purchased: < RM200.00

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Siddiq Hambali

Thanks. Got my product in perfect condition.

Commented : 9 years ago , amount purchased: < RM100.00

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Page 84 of 136 / 2711 total comments, testimonial