Testimonials

At The Gundam.my, we pride ourselves on being customer focused. We listen carefully and always value your comments and feedback so we can act upon them and improve our service to you.
Below you will find several comments from some of the many people who shop with us on a regular basis. Only with these kind of honest comments can we hope to provide a better, more competitive and total service. So, over to you!

If you would like to add your comments and feedback, please click here

Page 88 of 136 / 2711 total comments, testimonial and growing!

MUHAMAD ALIF BIN ALI

Superfast online bussiness ever..Great job as always..TQ gundam.my

Commented : 9 years ago , amount purchased: < RM50.00

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Ryo Yashimura

Just received my parcel today... thanks gundam.my will order more in the future... Thumbs up..

Commented : 9 years ago

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Alan Tan

received

Commented : 9 years ago , amount purchased: < RM50.00

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Calvin

Clear, fast and efficient communication. Order arrived in expected time frame. Condition of delivery is good, box a bit dented but that is normal for delivery. Will definitely shop with you guys again.

Commented : 9 years ago , amount purchased: < RM100.00

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Lu Chi Kian

Give your service 5 stars!!! The delivery was as fast as I expect.

Commented : 9 years ago , amount purchased: < RM100.00

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Zol Daud@Putrajaya

The item was high-standard! Super delivery. The packaging was very effective. A+!

Commented : 9 years ago , amount purchased: < RM200.00

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KY TOH

Ordered a back to back order item, but it was out of stock, Gundam.my was fast to respond the next day. I chose to replace with other items with exact value and got another reply on the next day for delivery. All items received on the following working day. Top-notch service and communication!

Commented : 9 years ago , amount purchased: > RM300.00

Responsed 9 years ago
Dear Toh Kian Yee,


thanks ~ we will keep the same service quality as NICE as possible boss


Toh Kian Yeewrote:

Ordered a back to back order item, but it was out of stock, Gundam.my was fast to respond the next day. I chose to replace with other items with exact value and got another reply on the next day for delivery. All items received on the following working day. Top-notch service and communication!

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Goh Chong Haw

good

Commented : 9 years ago , amount purchased: > RM300.00

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Alex Chia

Thanks Gundam.my, boought less than 100 ringgit items and the service is excellent and satisfied. I hope you all bring in more Mr. Hobby as well Tamiya paint to sell, more hobby accessories will attract more hobbyist to buy things from your company.

Commented : 9 years ago

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freak

Fast service. Will do visit again soon.

Commented : 9 years ago , amount purchased: > RM300.00

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Koh Kah Wai

Good services again,good job.Will definitely be doing deal again. But I hope if customer buy more than 2 products can get discount.

Commented : 9 years ago , amount purchased: > RM300.00

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saifullah

good delivery.next time i buy another kit

Commented : 9 years ago , amount purchased: < RM100.00

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kelvin

Very good and fast service. Paid for my product on a Sunday and the item was processed on Monday and delivered the next day. Highly recommended and their prices and item choice are excellent. Keep up the good work gundam.my. 2 thumbs up.

Commented : 9 years ago , amount purchased: > RM300.00

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Amirul Hakim

Item received in good condition and happy about it . Hopefully next time you can wrap the whole box with plastic so that the parcel can be protected. Anyway thanks !

Commented : 9 years ago , amount purchased: < RM200.00

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Edmond Ho

Delivery fast! Communication very good ! Receive box a bit dented but still Okay

Commented : 9 years ago , amount purchased: < RM100.00

Responsed 9 years ago
Dear Edmond Ho,

Thanks for the compliment.
As for the dented box, we apology as the postman might just simply throw the item not caring what the item is inside some times, again sorry for the inconveniences caused.



Edmond Howrote:

Delivery fast! Communication very good ! Receive box a bit dented but still Okay

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Mohd Noor

very good service...

Commented : 9 years ago , amount purchased: > RM300.00

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Derek Ng

Very fast on delivery,nice boxes. Weak point is late reply Whatsapp. Even i receive a wrong part with same price but i acceptable it. Most happy was this time purchase i won a prize in \"New Years Campaign 2015\". Thank

Commented : 9 years ago , amount purchased: > RM300.00

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Nizam

Very happy to see my ordered item at my door step this morning. Not even 24hr after made the payment. Fast service and very good communication between me and Gundam.my. The price also very reasonable... Recommended to others out there.

Commented : 9 years ago , amount purchased: < RM200.00

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Koh Kah Wai

finally receives my order,Nice services,please keep it up.

Commented : 9 years ago , amount purchased: > RM300.00

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Zaheer Mustafa

I am very happy with the customer service. I have bought model kits from you guys x2 now and think will still continue to do so. I only have one request. I think you guys should give further discount to people who buy more than 2 products.

Commented : 9 years ago , amount purchased: > RM300.00

Responsed 9 years ago
Dear Zaheer Mustafa,

thanks boss for the support, as for the discount, we can try to discuss with boss if u make order next round, thanks ya.
Have a nice weekend ahead.



Zaheer Mustafawrote:

I am very happy with the customer service. I have bought model kits from you guys x2 now and think will still continue to do so. I only have one request. I think you guys should give further discount to people who buy more than 2 products.

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Page 88 of 136 / 2711 total comments, testimonial